Privacy Policy & Account Deletion

FTimore Attorneys & FTimore Tax Laws App Privacy Policy

FTimore Attorneys is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all users of our services, including visitors to our website and users of our FTimore Tax Laws mobile application.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, physical address
• Professional Information: Company name, job title, industry
• Account Information: Username, password, profile information
• Financial Information: Billing address, payment information (processed securely through third-party payment processors)
• Communication Data: Records of your communications with us

Automatically Collected Information

When you use our website or app, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, clickstream data
• Location Data: General location information (country, city) based on IP address
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our legal and tax advisory services
• To operate and improve the FTimore Tax Laws mobile application
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send administrative information, updates, and security alerts
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security concerns
• To comply with legal obligations and professional standards

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data based on:

• Contractual Necessity: Processing necessary for the performance of our services
• Legal Obligation: Processing necessary to comply with legal requirements
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where we have obtained your explicit consent for specific processing activities

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and app
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Professional Advisors: With our legal, accounting, and other professional advisors
• With Your Consent: When you explicitly authorize us to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data backup and recovery procedures
• Employee training on data protection and privacy

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention periods include:

• Client Records: 7 years after the end of our engagement (as required by professional standards)
• Marketing Data: Until you opt-out or for 3 years of inactivity
• Website Analytics: 26 months from your last visit
• App Usage Data: 2 years from your last activity

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (see Account Deletion section below)
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Account Deletion - FTimore Tax Laws App

You can request deletion of your FTimore Tax Laws app account and associated data. We provide multiple convenient methods to ensure your right to erasure is respected.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than Ghana. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including:

• Implementing Standard Contractual Clauses approved by the European Commission
• Verifying that recipients in third countries provide adequate protection
• Where applicable, relying on adequacy decisions from relevant authorities

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We may also provide notification of significant changes through email or within the FTimore Tax Laws app. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Ghana. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Ghana.